Shipping Policy

At Neadia, we strive to deliver your fashion favorites quickly and reliably. This Shipping Policy outlines our shipping methods, costs, delivery times, and other important details to ensure a smooth shopping experience.

1. Shipping Methods and Costs

We offer the following shipping options for domestic and international orders:

Standard Shipping: $5.99 (free on orders over $300) – Available for domestic orders.
Express Shipping: $10.99 – Available for domestic orders.
International Shipping: Varies by destination, starting at $19.99.

Shipping costs are calculated at checkout based on your location and selected method.

2. Delivery Times

Estimated delivery times after order processing (1-2 business days):

Standard Shipping: 3-10 business days (domestic).
Express Shipping: 1-3 business days (domestic).
International Shipping: 7-14 business days, depending on destination and customs processing.

Please note that delivery times are estimates and may vary due to holidays, weather, or other unforeseen circumstances.

3. Order Processing

Orders are processed within 1-4 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.

4. International Shipping

We ship to select international destinations. Customers are responsible for any customs duties, taxes, or fees imposed by their country. These are not included in the shipping cost and are payable upon delivery.

5. Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can track your package directly on our website or through the carrier’s website.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We’ll work with the carrier to resolve the issue or provide a replacement or refund, as applicable.

7. Shipping Restrictions

Some products may have shipping restrictions due to size, weight, or international regulations. These will be noted at checkout. We do not ship to P.O. boxes for express shipping.

8. Contact Us

For questions about shipping, please reach out to us at:

Email: neadiastorelib@gmail.com
Address: Neadia, sinkor, monrovia, Liberia

Last Updated: June 10, 2025